Terms & Conditions
PAYMENTS
Payments must be made by bank wire transfer or credit card and must be received in full 2 weeks prior to the course start date. The admissions documents and confirmation will be sent when the initial fees required is received. Bank details are provided on the invoice. Bank transfer fees must be absorbed by the sender (including any intermediary bank charges).
VISAS
Zoni Language Center is not responsible for decisions made by any embassy or immigration authority regarding entry visas or visa extensions. Payment must be received in full prior to any visa documents being issued. Visa advice can only be given by the appropriate Embassy, Consulate or High Commission. Students should contact these local authorities to ensure they are allowed to enter and study in their chosen location. It is the responsibility of the applicant to ensure that the most updated regulations/processes are being followed.
Zoni cannot be held responsible for any visa regulation changes which occur after the booking has been confirmed in compliance with the existing regulations. A charge will be made each time documents have to be sent based on destination and courier service used. These charges are subject to change based on market rates. If a visa application is rejected, tuition fees will be refunded, less any bank charges or credit cards service percentage fees and any nonrefundable costs. Zoni reserves the right to offer alternative accommodations should we receive a positive visa application result in fewer than 7 working days prior to arrival. Should the arrival day be postponed due to delayed visa applications Zoni cannot guarantee reservation of the original accommodations. If any additional charges are incurred reserving the accommodation for the student, Zoni reserves the right to pass these charges on.
Zoni cannot be held responsible for any visa regulation changes which occur after the booking has been confirmed in compliance with the existing regulations. A charge will be made each time documents have to be sent based on destination and courier service used. These charges are subject to change based on market rates. If a visa application is rejected, tuition fees will be refunded, less any bank charges or credit cards service percentage fees and any nonrefundable costs. Zoni reserves the right to offer alternative accommodations should we receive a positive visa application result in fewer than 7 working days prior to arrival. Should the arrival day be postponed due to delayed visa applications Zoni cannot guarantee reservation of the original accommodations. If any additional charges are incurred reserving the accommodation for the student, Zoni reserves the right to pass these charges on.
Cancellation for groups
Please contact your international coordinator for more information.
Accommodation cancellation or Postponement prior to arrival for all schools
Zoni recommends third parties for accommodation, therefore the cancellation /Refund policy is subject to third party/host/platform where the student is booking the service.
Some terms and conditions required by third party includes the following terms and conditions. Terms and conditions vary according to type of accommodation selected.
Accommodation cancellation after arrival
Students leaving their accommodation must give notice in writing 4 weeks prior to termination. After deducting the price of accommodations used, including the required notice period, charged at standard accommodation rates, students will be refunded the remaining balance. If the 4-week notice period is not provided a cancellation fee equal to 4 weeks of the accommodation cost will apply. Please note: Certain accommodation options may be subject to special cancellation charges. Should these differ from the terms above, students will be notified at the time of cancellation.
Cancellation prior to arrival
- Students canceling 15 days or more prior to the accommodation start date or students who have had their visa application rejected will be refunded fees received in full: less non-refundable charges such as registration fees, accommodation placement fee, courier fees. The value of these fees varies according to region, the costs are listed for each school in the price list.
- Refunds will be made within 45 calendar days.
Holidays
All Zoni centers will be closed on the following Holidays:
New Year’s Day Martin Luther King Jr. Day Good Friday Memorial Day Independence Day Labor Day Thanksgiving Day, Day After Thanksgiving Day and Day After Christmas Day.
Centers do not make up for lessons missed on these dates. Published course start dates fall on a Monday. If this day is a holiday, the course will begin on the following working day.